Job Id: 0000176475Job Category: Information TechnologyJob Location: RaleighSecurity Clearance: No ClearanceBusiness Unit: Piper CompaniesDivision: EnterprisePosition Owner: Liz TsirosPiper Companies is seeking an experienced Senior LMS Administrator to oversee the administration, optimization, support, and integration of its Canvas LMS across a growing, multi-institutional learning ecosystem. The ideal candidate will bring strong LMS and systems integration expertise, working closely with internal teams and external partners to ensure platform reliability, scalability, and a seamless experience for students, faculty, and staff.Key Responsibilities:Administer and optimize the Canvas LMS, including user access, permissions, enrollments, course structures, and configurations.Monitor system performance, troubleshoot issues, and manage LMS upgrades, releases, testing, and change management.Support and troubleshoot integrations with Salesforce, SIS, identity management, APIs, LTI, SSO, and third-party applications.Provide escalated Tier 2 and Tier 3 technical support, collaborating with internal teams and vendors to resolve complex issues.Support program launches and partner onboarding while improving LMS standards, automation, workflows, and overall user experience.Compensation:Salary range: $105,000-$115,000Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and HolidaysQualifications:7+ years of LMS administration experience, ideally with Canvas.Strong Canvas and technical integration expertise, including APIs, LTI tools, SSO, user provisioning, and enterprise SaaS platforms.Experience with advanced technical support, including Tier 2 and Tier 3 troubleshooting.Strong communication and stakeholder management skills, with experience working across technical and non-technical teams.Preferred: Higher education/EdTech experience, Salesforce integrations, Canvas certification, and familiarity with ITIL, service management, or Agile practices.This job opens for applications on 10/14/26. Applications for this job will be accepted for at least 30 days from the posting date.#LI-LT1
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