Job Description

Job Details Location: L115 Lenoir - Lenoir, NC 28645 Part Time Schedule: Monday 6am–1pm, Tuesday 11am–6:30pm, Wednesday 12pm–8pm Pay: $12.50 per hour without certification or $13 per hour with certification. If not certified, an NCSF personal training certification will be purchased with an exception of 90 days to become certified. What You’ll Do As a Fitness Ambassador, you’ll be everywhere that matters—connecting with members and keeping the club buzzing with positive energy. Greet members with enthusiasm and make everyone feel welcome Be a visible, approachable presence on the fitness floor Assist with check‑ins, questions, and member needs Promote programs, events, and club offerings Help maintain a clean, safe, and motivating environment Build relationships—know names, celebrate wins, and encourage progress Who You Are Outgoing, friendly, and naturally great with people Energized by helping others and being on the move Confident communicator with a positive attitude Reliable, punctual, and ready to take ownership Passionate about fitness, wellness, or personal growth 18+ (must be 18 years of age or older) Why You’ll Love Working Here A high‑energy, supportive team Real experience in the fitness and wellness industry The chance to make a daily impact on members’ lives Clear pathways into trainer, club management or leadership, or management roles A fun, fast‑paced environment where your personality shines Benefits Growth Opportunities: over 90% of our management team started as an entry‑level team member PTO for all employees Employee Assistance Program Free employee Black Card Membership Level 1 Fitness Ambassador Uncertified, actively working towards Certification Level 2 Certified Fitness Ambassador Certified with NCSF or other Nationally Accredited Certification Essential Job Functions Fitness Floor Engagement: Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App. Provide orientation and guidance to new members on basic workout routines and equipment use. Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided). Assist members with proper equipment use and safe techniques. Support member retention by building rapport and encouraging positive workout experiences. Member Experience & Customer Service: Greet all members with enthusiasm, professionalism, and courtesy. Foster a welcoming and inclusive environment aligned with the club’s Judgement Free Zone philosophy. Engage with members on the fitness floor to provide encouragement and support. Promote club programs, personal training services, and special events. Assist with member check‑ins, club tours, info calls, account inquiries, and membership updates. Cleanliness & Safety: Perform routine cleaning and sanitization of equipment, locker rooms, and high‑touch areas. Conduct light maintenance checks (changing pads, screws, bolts, lubing rods, etc.) and promptly report any issues. Maintain a safe, organized, and visually appealing club environment. Qualifications High school diploma or equivalent required. Must be 18 years of age or older. Prior experience in customer service, hospitality, or fitness preferred. Strong interpersonal and communication skills. Demonstrated reliability, punctuality, and ability to work independently. Passion for fitness and helping others; willingness to learn basic training techniques (certification not required but encouraged). Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire. Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements. Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor. Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs. We are an equal opportunity employer and welcome applicants from all backgrounds. This position is EEO compliant. #J-18808-Ljbffr

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